Yes.
Sundown HQ is not open to the public and by appointment only.
Soft goods are made to order using a fullfilment partner. Typical lead times are 1-3 weeks after purchase. Hard goods typically ship between 4-6 business days unless otherwise noted.
Any items that are part of a pre-order will be clearly labled as such on their product description.
Yes, you can cancel your order within 48hrs of placement. Please contact info@sundown-industries.com for help.
We do not accept exchanges on soft goods at this time.
Refunds are excepted on all products except FFL regulated items within two weeks of receiving your order. You will be responsible for shipping the product(s) back to us. Once the product(s) have been received and insepected a restocking fee will be assessed. We will then issue a refund to the original form of payment made to purchase the item(s). Please contact us using the contact page to explain the situation and we will do everything possible to assist
Unfortunately, capturing multiple orders during order processing would cause a delay in the fulfillment of our customer orders. Please ensure that all items you wish to purchase are in your cart prior to check out.
Please see our FFL Terms and Conditions ---> HERE. Feel free to contact us at info@sundown-industries.com with any additional questions or concerns.
We do not accept returns on FFL controlled products at this time.
Please see our Privacy Policy ---> HERE.
